1. Introduction
This Privacy Policy describes how ConvertCRO ("we", "our", or "us") collects and processes your information when you use our service.
2. Information We Collect
We collect the following types of information:
- URLs you submit for analysis
- Website screenshots and content for analysis purposes
- Technical data necessary for service functionality
- Email address when provided for reports, product updates, and marketing communications
3. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Generate analysis reports
- Send you requested information, product updates, and marketing communications (when opted in)
- Improve our service
4. Data Retention
We retain your information only for as long as necessary to provide our service and fulfill the purposes outlined in this policy. You can request deletion of your data at any time.
5. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of your data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Third-Party Services
We use select third-party services to support our operations. These services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Analytics and User Experience Monitoring
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
9. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at alex@convertcro.com